What should I do if accessories are missing from my merchandise?Ĭontact our customer service hotline (866) 670-6888 or email us at note: proof of purchase within the 90-day manufacturers warranty is necessary to supply missing accessories.
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If you are still unable to provide a receipt for your merchandise it would automatically be considered out of warranty. We recommend contacting the gift giver for a copy of the receipt if purchased within the 90-day manufacturers warranty period. I am having technical issues with my merchandise but I received it as a gift? What do I do? Unfortunately when you registered your item the following information was posted “ please keep a copy of the receipt/proof of purchase as it is required to obtain service within the 90-day warranty”. I don’t have my receipt but I registered my Singing Machine on-line does that constitute as a proof of purchase? Normally a retailer can provide a copy of a receipt. I am having technical issues with my merchandises and I don’t have a receipt to prove it was purchased within the 90-day manufacturers warranty period.
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Please contact our Customer Service Department via email at or at our toll free phone number (866) 670-6888 for specific information. Please read the warranty information included with your purchase carefully or click here to view our Warranty Information on-line. If purchased from an unauthorized party the warranty may be void or expired.
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Normally, Singing Machine products include a 90-day warranty when purchased from an authorized retailer or distributor. Does my Singing Machine come with a warranty if I purchase it on an E-bay auction? What do I do if I experience a problem with my karaoke machine and need to get it repaired?Ĭontact our Customer Service Department via email at or at our toll free phone number (866) 670-6888 for troubleshooting steps and options available.
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Proof of purchase is necessary for any repair or replacement. Yes, Singing Machines include a 90-day warranty from the date of purchase, provided the item was purchased from an authorized distributor/retailer. Does my karaoke machine come with a warranty?